Privacy policy

INFORMATION WE COLLECT

Personal Information

• Name and contact information (email address, phone number, mailing address)
• Payment and billing information (credit card details, billing addresses)
• Account login credentials and registration information
• Communication preferences and marketing consents
• Customer service interactions and support requests
• Social media information when you interact with our accounts

Design and Project Information

• Design briefs and project requirements
• Creative assets and files you upload
• Feedback and revision requests
• Project timelines and preferences
• Contest or sweepstakes entries

Usage and Technical Information

• Website browsing activity and pages visited
• Device information (IP address, browser type, operating system, domain names)
• Cookies and similar tracking technologies
• Time and date of visits, access times
• Referral sources and website navigation patterns
• Email engagement data (opens, clicks)

How We Collect Information

• Directly from you: When you fill out forms, create an account, request services, make purchases, or contact us
• Automatically: Through cookies and tracking technologies when you use our website
• From third parties: Such as payment processors or social media platforms (with your consent)
• Through communications: When you email us, subscribe to newsletters, or participate in surveys

HOW WE USE YOUR INFORMATION

• Provide services to fulfill project requests
• Process payments and manage billing
• Communicate about projects, services, and updates
• Send marketing communications and promotional offers (with your consent)
• Improve our website and services through analytics
• Provide customer support and respond to inquiries
• Deliver customized content based on your interests
• Conduct surveys and gather feedback
• Comply with legal obligations
• Protect against fraud and security threats
• Complete transactions and fulfill contractual obligations

INFORMATION SHARING

Service Providers

Third-party vendors who help us operate our business, including:

• Payment processors
• Cloud storage providers
• Email marketing platforms
• Analytics services
• Postal mail services
• Customer support tools
• Shipping and delivery services
• Service delivery improvements

Note: We do not sell, rent, or lease our customer lists to third parties.

Business Transfers

If Designer T's is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information when required by law, to protect our rights, or to ensure the safety of our users and others. We may disclose your personal information without prior notice when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations or respond to lawful requests from authorities
• Protect and defend Designer T's rights, property, or legitimate business interests
• Safeguard the personal safety and security of our users or the general public
• Prevent or investigate potential fraud, security breaches, or illegal activities
• Respond to legal processes such as subpoenas, court orders, or government investigations

YOUR PRIVACY RIGHTS

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your personal information (subject to certain exceptions)
• Object: Object to certain processing of your information
• Restrict: Request limitation of how we process your information
• Portability: Receive your information in a portable format
• Withdraw consent: Opt-out of marketing communications at any time

To exercise these rights, contact us at team@designerts.com or use the unsubscribe link in our emails.

COOKIES AND TRACKING

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of sensitive data
• Secure data transmission
• Regular security assessments
• Limited access controls
• Staff training on privacy practices

However, no method of internet transmission or electronic storage is completely secure.

DATA RETENTION

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Once information is no longer needed, we securely delete or anonymize it.

INTERNATIONAL TRANSFERS

If you are located outside the United States, please note that we may transfer your information to and process it in the United States and other countries where our service providers are located.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

California residents have additional rights under the CCPA:

• Right to know what personal information we collect and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact us using the information below.

CHILDREN'S PRIVACY

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. When we make material changes, we will:

• Update the "Last modified" date
• Notify you by email or website notice
• Obtain your consent where required by law

We encourage you to review this policy regularly.

CONTACT US

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: team@designerts.com